Terms of Service
Last updated: January 15, 2026
Welcome to Gilded Key Travel. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.
1. Services
Gilded Key Travel provides boutique travel advisory services, including but not limited to travel planning, booking assistance, and concierge services. We act as your advocate and advisor, not as a travel agent or tour operator.
Our role is to leverage our relationships and expertise to help you access exceptional travel experiences. Final bookings are made directly with hotels, airlines, and other service providers.
2. Client Responsibilities
As a client of Gilded Key Travel, you agree to:
- Provide accurate and complete information for all travel arrangements
- Review all itineraries and confirm details before finalizing bookings
- Maintain valid travel documents including passports, visas, and required vaccinations
- Communicate any special requirements, preferences, or health considerations
- Adhere to payment schedules as agreed upon for services and bookings
3. Fees and Payment
Advisory Fees
Our advisory services are offered through various engagement models including à la carte planning, seasonal partnerships, and annual concierge relationships. Specific fees are discussed and agreed upon before any engagement begins.
Third-Party Costs
Costs for hotels, flights, experiences, and other travel services are separate from our advisory fees. These are paid directly to the respective providers or through us as a pass-through at no additional markup.
Cancellation and Refunds
Advisory fees are generally non-refundable as they compensate for time and expertise already invested. Cancellation policies for travel bookings vary by provider and will be clearly communicated before confirmation.
4. Limitation of Liability
Gilded Key Travel acts as an advisor and intermediary. We are not liable for acts, omissions, or defaults of any travel supplier, including airlines, hotels, tour operators, or other third parties.
We are not responsible for delays, cancellations, overbookings, strikes, weather events, political instability, health emergencies, or other circumstances beyond our control that may affect your travel plans.
Our total liability for any claim arising from our services shall not exceed the advisory fees paid to us for the specific engagement in question.
5. Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation, and baggage loss. We can provide recommendations for reputable insurance providers upon request.
6. Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Gilded Key Travel and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Governing Law
These Terms of Service are governed by the laws of the State of Texas. Any disputes arising from these terms or our services shall be resolved in the courts of Texas.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us:
Gilded Key Travel
Email: hello@gildedkeytravel.com